
State Farm® Insurance Agent Kandi Lambert
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Donna Vanleer
October 10, 2025
"Im very please with my customers service I received"
"We’re thrilled to hear you were pleased with the customer service you received. Taking great care of our clients is what we strive for every day, and your feedback means the world to us! Thank you! "
Cullen Squire
October 10, 2025
"Always helpful and fair. Thank you!"
"Thank you so much! We truly appreciate your kind words and the trust you place in us. Helping our clients is what we love most, and it means a lot to know you feel supported and treated fairly. We're always here when you need us!"
Jason Soubliere
October 10, 2025
"We have been valued customers of State Farm for years for home and auto needs. Our mother passed back in late January of 2025. In the process of cleaning out the home and getting it read for sale the home experienced water damage from an old fridge water line leak causing extensive damage to flooring and drywall on the main floor and finished basement below. State farm was responsive and helpful in filing the claim and getting the remediation team on site to prevent further damage. Once the claim was filed the help dried up. Communication was non existent via text or email from the agent or the adjuster. The policy was under our mother's name (deceased with no will). Insurance payments were still being made along with mortgage payments. State Farm claimed they needed a representative of the estate. After multiple failed attempts to file with Wayne County Probate Court to be named as representative I decided to enlist an attorney. State Farm would not work with us to pay out contractors directly for work performed. Therefore, we had to pay thousands of dollars out of pocket and I drove up from Louisville, KY taking a few weeks off of work to perform other repairs in order to move forward in getting the home ready for sale to avoid additional months of utility, mortgage payments, and taxes. State Farm would also not accept an affidavit releasing payment to siblings to help cover costs of putting the house back together. As a final step, months later, our attorney filed a petition for a judges order. The adjuster claimed this would be sufficient for pay out of the claim. Date of incident April 4th. Claim filed May 2nd. Claim reviews July 2. Structural assessment completed July 13th. After roughly 5 months the payment was finally mailed on October 9th. Taking into account fees, loss of income and time spent battling with State Farm to help us in reconciling damages to move forward with the house sale I'd estimate an additional loss close to $10k I have already canceled my personal home and auto policies with State Farm. I will not be using their services in the future."
"Hi Jason, First and foremost, we want to extend our sincere condolences for the loss of your mother. We truly understand how difficult this process must have been, and we’re sorry for the frustration you experienced during the handling of this claim. While our agency did not have direct involvement in the processing of the claim itself, please know that we did everything we could to assist and communicate on behalf of your mother’s estate. Unfortunately, there were legal requirements that had to be met before payment could be released, since the home was still listed with a mortgage and under an estate without a named representative. We did not receive the mortgage payoff notice until September 28th, which unfortunately caused an additional delay in finalizing payment. We completely understand how discouraging this felt after the difficult circumstances and the effort you put in to move things forward. We truly value you and your family’s many years with State Farm and regret that this experience has left you feeling disappointed. Please know we appreciate your feedback and the opportunity it gives us to continue improving how we support families during challenging times. Warm regards, Kandi Lambert – State Farm Agent"
THE BBQ GUY
October 8, 2025
"Jenn was great thanks for helping me save some money!"
"We love to hear that, thank you The BBQ Guy!! Jenn is a rockstar when it comes to helping our customers save money and find the right coverage! We appreciate you for trusting us with your insurance needs; saving money and being protected is what it’s all about!"
Jazmin Hollis
September 26, 2025
"I never have to worry about anything with Kandi and her girls, they call me whenever theres a change or something needed from me, and I never have to worry about my autopay I just sit back and the girls make sure everything is correct and easy for me :) thank you so much!!"
"Hi Jazmin! Thank you so much for leaving a review for us! We appreciate you and your kind words. We're incredibly grateful that you don't ever have to worry about anything. We will always contact you when necessary. We try to make insurance as easy and simple as we can for our policyholders. So thank you for allowing us and trusting us to do that for you. We truly appreciate you! "
Valerie Squire
September 26, 2025
"Always answer any question you have and willing to help a PERSON first. You are not just insurance to them. Very knowledgeable and I am very happy being insured here."
"Thank you so much Valerie for your feedback and 5 star review! We are thankful that you're insured at our agency! We ensure to always treat our policyholders like family and educate them to understand the importance of their coverage. We promise to always go out of our way to help any way that we're able to! We appreciate you! "
Chanse A
September 20, 2025
"Everyone in the office is so helpful and i appreciate the help they have given me. Super rates compared to other companies."
"Hi Chanse, thank you so much for providing your feedback on everyone in the office who's helped you. We truly try to help any way that we possibly can. It’s our mission to leave an impact and make a difference as your insurance agency. Our rates are very good now, so we're also extremely grateful that you're not only satisfied with the service and help we provided, but also the great rates we were able to give you. We truly appreciate your review and feedback informing others on how we care for our policy holders. We appreciate you for allowing and trusting us to help you with your insurance needs. We look forward to servicing you now and in the future. Don't hesitate to ever reach out if you need anything else! Thank you again! "
Maurice Cleveland
August 27, 2025
"Super nice and helpful"
"Thank you Maurice for your kind words. We appreciate you! "
Jasmine Sumlin
August 20, 2025
"I can honestly say I'm pleased! Every time the team is always walking with me through the many different times in my life! They're considerate they communicate well and they give me so much grace. They're always answering my questions without frustration and they make me not want to even try a different insurance company! I've been with state farm for years! My agent left and I was worried. Now going on 3+ years with this office and I'm so grateful!"
"Thank you so much for your kind words and continued trust in our team! We're truly honored to walk alongside you through all the different seasons of your life. Providing considerate, patient and clear communication is very important to us, and we're glad to hear it has made a positive difference for you. We're grateful to have you as part of our State Farm family for over three years now, and we look forward to continuing to support you for many more. Please dont hesitate to reach out whenever you need us. "
Bridgett Geftos
August 11, 2025
"The customer service has always been fantastic with this agency in particular."
"Thank you so much for your review and feedback with the customer service we have provided you. We appreciate you, your kind words, and value you as a policy holder at our agency. We're always here to help as much as we can. Thank you, Bridgett! "
Erin Miller
August 8, 2025
"Kandi Lambert's team helped me out SO much earlier this year when I signed on with them, and I'm so grateful that I found this office. Kandi's agent, Erika Cerda, was awesome to work with and helped me understand the products and services that State Farm offers to fit my needs. Erika also found me an affordable rate after my previous insurer suddenly tripled my rate with no explanation or reason whatsoever (even after I'd been with that other company for almost 15 years), and I'm so thankful Kandi Lambert's packages and rates were reasonable, honest and competitive. I also appreciate that they have a local office with real, human agents you can call and talk to. They seem to really care about customer experience and satisfaction, which is new for me, since my previous insurer was one of those big auto insurers with an automated system. It's been really reassuring to know there's an agent I can talk to who's just up the street if I ever run into any issues. I definitely recommend calling Kandi Lambert's office, and especially Erika, for anyone who's looking for honest rates for car insurance and a good customer experience. My experience with their office has definitely been a positive one so far."
"Hi Erin, thank you so much for providing us your feedback with our office and with Erika! It's feedback such as yours that truly makes us accomplish our mission statement. We truly want to stand apart and make a difference in the lives of others when it comes to helping them with their insurance and financial service needs. We are grateful for you,for trusting and allowing us to help you with your insurance. We will always be just down the street, a call or text away. And the only time youd possibly have to call our 800 customer service number is on the weekends or after business hours. But even then, you will get a human after you select your option on an automated option selection. If there is anything else you need, please dont hesitate to reach out. We truly appreciate you and value you as a policy holder at Kandi Lambert State Farm. Thank you so much again, your five stars means the world to us! "
Don Downriver
August 6, 2025
"Attention to detail. Highly recommended great service TY"
"Thank you so much Don for your five star rating and providing your feedback on our attention to detail! We highly focus on being as detailed as possible when helping our clients. We appreciate you as a valued policy holder at our agency! "
Robert Handyside
August 5, 2025
"Jennifer was very helpful and patient while navigating a stressful situation in dealing with my parents home after their passing. She was very knowledgeable and compassionate. She was a tremendous help!!!! Thank you"
"Hi Robert, thank you so much for your kind feedback! I'm truly grateful that Jennifer was able to support you during such a difficult time. It was our privilege to assist you with your parents home. I'm also glad she provided the help and compassion that you needed during such a difficult time. We're always here to help and do our best! We truly appreciate you and are so sorry for your loss. "
Beulena Garrison
August 5, 2025
"This team is Awesome! Mrs. Jennifer and Mrs Eric help me maneuver through the changes in the policy. I really appreciate you all so much please continue with the good work, you made me smile! Thank You😊"
"Thank you Beulena for your kind words! I'm thrilled that Jennifer and Erika were able to assist you through the policy changes and made your experience a positive one! Your appreciation means a lot to us and motivates our team to continue delivering excellent service. We're always here to help you! Thank you for making our day with a smile! "
Alan Hamlet
August 4, 2025
"The Best Agent"
"Thank you so much for the 5 stars! We appreciate you! "
William Lakatos
August 3, 2025
"Great People"
"Thank you William! We think you're pretty great yourself! We appreciate you being a valued policy holder with our agency! "
Adam Jezewski
July 29, 2025
"Great office! Wonderful communication and works hard for their clients 👏"
"Thank you so much Adam for your five star review and providing us your feedback! We strive to provide clear communication and understanding of insurance coverage. We don't ever want our policy holders to be confused. We promise to continue working hard for you and all of our other valued policy holders. We appreciate you being a new valued client at our agency! We're always just a text, call or email away for any of your insurance needs or questions. "
Rhonda Jones
July 24, 2025
"Very professional over the phone, easy and definitely affordable. Kandi took care of all of my insurance needs."
"Thank you so much for your kind words, Rhonda! I'm delighted to hear we provided you with professional and affordable service! We appreciate your trust and look forward to our continuing relationship as your State Farm Insurance Agency. "
Lori Toon
July 24, 2025
"Jennifer was so helpful. Very kind and understanding. Knowledgeable and professional in a quick manner that was much needed. Can’t say enough good things about this office. Thank you again"
"Thank you so much for your kind words! We're thrilled to hear that Jennifer provided you with helpful, knowledgeable, and professional service in a timely manner. Your positive feedback means a lot to us, and we'll be sure to share with the team! We truly appreciate your support and look forward to continuing to help you. "
Natalie Gajewski
July 16, 2025
"Kandi Lambert and her team at State Farm are truly exceptional! From day one, Kandi has been professional, knowledgeable, and incredibly responsive. She takes the time to explain everything clearly and always makes me feel like a priority. What really stands out is how much she genuinely cares. Whether it’s a quick question or a more complicated issue, she’s always there with helpful advice and a friendly attitude. I feel completely confident knowing Kandi is looking out for me and my family. Highly recommend!"
"Thank you so much for your kind words and thoughtful review! I'm thrilled to hear that our team, and I, both have been able to provide you with professional, knowledgeable and most importantly, caring service. Making sure you feel supported and prioritized is always our top goal. Your recommendation means a lot to us, and we look forward to continuing to assist you with anything you need. Thank you, Natalie! "
Kathleen Scharnitzke
July 11, 2025
"Everyone has been so kind and considerate..helping me when I needed it the most."
"Thank you Kathleen for your kind words! Were truly glad to hear that our team has been able to support you when you needed it the most. Your appreciation means a lot to us! Thank you for being a valued policy holder at Kandi Lambert State Farm. "
Bonita Pittman
July 8, 2025
"I love being insured with State Farm. Kandi and her team are awesome. I have two vehicles and rental insurance with them and I pay less than most people I know with one vehicle. When I texts they always respond. I have never been so happy and satisfied with an insurance company like I am with State Farm. I recommend Kandi and State Farm her and her team ROCKS!"
"Bonita, thank you so much for your amazing review! We’re truly grateful for your trust in us and so happy to hear how satisfied you are with your coverage and experience. Knowing you're saving money while feeling well taken care of means everything to our team. We’re always just a text away and ready to help however we can. Your kind words and recommendation mean the world to us — you rock, too! 💫 Kandi Lambert & Team State Farm Insurance"
Luis Betancourt
June 23, 2025
"Jennifer was extremely helpful and communicative throughout the whole auto/home insurance process. I ran into some issues with transferring my policy from a different state and Jennifer guided me through all the steps. Really satisfied with Kandi Lamber State Farm Insurance."
"Thank you Luis for providing your feedback with Jennifer. It makes me extremely happy to hear that she helped you through all the necessary steps during your transfer as they can be tricky sometimes. We don't ever want anyone experiencing issues when moving from another state. Thank you so much for choosing our agency as your Michigan agent and welcome to Michigan! We appreciate your loyalty being a valued policy holder at State Farm."
karen Ward
June 19, 2025
"We have to say thank you so much for all you have done to take care of our family . Kandi Lambert made sure we got the coverage we needed and saved us a ton of money . Great staff , answered all our concerns while making sure we were protected"
"Karen, thank you so much for your heartfelt review! I’m truly grateful that you trusted me to take care of your family’s insurance needs. It was an absolute pleasure helping you find the right coverage and save money along the way. Knowing you felt supported, protected, and well taken care of means everything to me. I’m also so proud of my team for being there to answer your questions and provide peace of mind. Your trust means more than words can say—thank you! "
Rob James
June 16, 2025
"Great service great people and affordable insurance they will work with you best insurance i ever had"
"Thank you for the great review, Rob! We're so glad to hear you're happy with our service, team, and pricing. It means a lot to us to know we're meeting your expectations. We're always here if you need anything!"